Simplenote syncs text notes across devices. For example: I can create a note on my home PC and know it’ll be waiting for me when I get to work. Notes can be tagged and searched. Simplenote has a great web interface, but I find it most useful when accessing the service via one of the numerous offline client options. I use ResophNotes on PCs, and FlickNote on my Android phone. The official iPad client is nice too. Simplenote is invaluable to me, and is absurdly useful for both complicated project planning and simple tasks like getting a grocery list onto my phone. It works with unformatted text only, but I view that as a feature. Similar options like Evernote have always been too complicated to draw me in. (P.S. I’m drafting this post in Simplenote)

I initially signed up for Pinboard‘s bookmark storage service as a Delicious replacement, but have since grown to use it far more regularly than I ever used Delicious. Pinboard monitors my twitter feed and automatically pulls in links from both my own tweets and my list of marked favorite tweets. For $25/year it even archives a copy of what the site looked like when I bookmarked it, with fulltext searching available! Signing up for Pinboard requires a one-time fee, which is currently $9.54 but very slowly increasing.

Tripit is one of the most useful travel tools I’ve ever encountered. I forward all my confirmation emails to Tripit – plane tickets, hotel reservations, event confirmations, car rentals, etc – and Tripit parses the emails to build a simple custom itinerary. Pro level users can even have Tripit monitor their airfares for price drops! I once used Tripit for a complicated trip involving 4 countries, 3 cities, 3 airlines and a train ticket with zero problems.

As far as reliable ‘it just works’ services, Dropbox can’t be beat. After installing Dropbox on a computer, it creates a folder. Any files you put in that folder will be synced across the web to any other computer you’ve also installed Dropbox on. I use it all the time for moving files back and forth between work and home, and have never had a single issue with the service. There’s even phone apps to access your files on the go. Shameless self promotion: If you want to sign up for Dropbox, please use this link. You and I will both get some extra space in our accounts if you do.

I’ve migrated a bit between cached reading services, but at the moment I use Spool. Here’s the idea: If I find an article online that I want to read later, I click the Spool button in my browser. Spool caches a copy and pushes it to my phone or tablet for later, offline reading. It’s often able to grab just the text of an article, stripping out unnecessary ads and sidebars and such. I previously used Instapaper and ReadItLater, which accomplish the same goal and are pretty good. But Spool has a far superior Android app to either of those options.

Those are the services I love. Here’s a couple that I’m on the verge of dropping:

Flickr, while undoubtedly still popular, doesn’t have the appeal or engagement for me that it once did. I had a bit of an epiphany a few months ago when I realized that most of my photo metadata like descriptions and tags existed only on Flickr’s servers – I had no local copy of any of that. I was eventually able to get most of that data out of Flickr and onto my hard drive via a program called Bulkr, but I’m still not entirely happy with the experience. Flickr feels stagnant to me, and I’m no longer sure I’m getting money’s worth out of my pro account. It still has immeasurable value as a place to search for creative-commons images, but it doesn’t serve me well anymore as a place to describe, store, and share my personal photos. I’m currently looking into Picasaweb (soon to be rebranded as Google Photos) as a replacement.

Google Reader is almost dead to me, and if you’d told me just a few months ago that I’d be this dissatisfied with Reader I’d never have believed you. Google recently merged all of Reader’s social functionality into Google Plus, but didn’t do a good job of it. What was once a very active community where my friends shared and discussed links very quickly dwindled to almost no activity. Without that social component I find myself much less motivated to return to Reader to consume articles and find more things to share. My unread count has skyrocketed. I have yet to find a replacement that even approaches the niche that Google Reader once filled for me.

Lastly, here’s one service I can see myself using a lot in the future:

The awkwardly named ifttt (“If This, Then That”) lets non-programmers easily tie various web services together a bit. After authorizing Ifttt to access various accounts I’m able to set up simple triggers and responses. For example:

1. Every time I’m tagged in a photo on Facebook, Ifttt automatically saves a copy of that photo to a folder in my Dropbox account.
2. Every time I star an item in Google Reader, Ifttt saves it as a bookmark in my Pinboard account.

There’s a browsable list of tasks other people have come up. They range from simple (if your profile photo changes on Facebook, change it on Twitter too) to slightly more complex (if an RSS feed indicates a tornado warning in my area, send me a text message). The possibilities are pretty endless, and don’t require any programming knowledge at all to accomplish.

I was recently honored to be asked to write a technology column for an upcoming special issue of Public Services Quarterly. The issue’s theme is next generation public services, and I went with a title of “The case for home-grown, sustainable next generation library services”. While the column won’t be published until December, I feel it relates to a lot of discussion going on in libraryland right now and wanted to make it available as soon as possible.

The journal is usually limited to subscriber-only access. But the journal’s publisher, Taylor & Francis, allows me to post a preprint version online for free access. ‘Preprint’ means the article as it existed before undergoing peer review. But being essentially an opinion piece, peer review didn’t end up changing much. Only a few cosmetic changes were made, and so the actual content of this version is about 99% identical to what will be published in the December issue.

I’d like to give special thanks to Chris Guder, the journal’s technology column editor. His guidance helped craft this from a very (very) rough first draft into something I’m quite proud of. I think of it as my manifesto.

The links:

It’s a bit lengthy at 4400 words, so I converted the column into a PDF and formats for various ebook readers if you so desire:

epub
mobi
PDF
Word
HTML

Here’s an informal abstract:

I have grave concerns about libraries’ reliance on third party vendors in some areas. We gain the ability to provide new and cutting edge services to our users, but at what cost to sustainability? If a vendor disappears we’re suddenly out the service and the money we paid along the way. And sometimes we place the library in a very dangerous position as a precarious middleman. I talk about mobile services, ebook lending, terms of use issues, and potential new models for next generation public services. We can build services both by libraries and for libraries to provide a sustainable future of services.

Note that I wrote this column before Amazon introduced their Kindle library lending feature through Overdrive, and I’ll probably write a follow-up post about that soon.

I’ll put the full text of the email at the end of this post, because I can’t seem to find it anywhere in Amazon’s online Kindle documentation. Which is weird, because I think the new features have broad implications.

To sum up, Amazon now applies their ‘whispersync’ functionality to personal documents. What does that mean in detail? Well there’s two necessary bits of background here.

1. Amazon has always allowed users to email their personal documents to their Kindle, that’s nothing new. A personal document might be a Word document, ebook file in a variety of formats, raw text, a pdf, or just about anything.

2. Whispersync is Amazon’s name for the feature that syncs your reading across devices. Leave off on a Kindle, open the Kindle app on your phone, and you can pick up reading where you left off. Highlights and notes taken in the book get moved between devices as well. It’s a powerful feature that I’ve used often to read a few pages while waiting in a long line somewhere.

By combining these features, Amazon is extending their cloud-based prowess to house users’ ebook libraries. I have a large quantity of ebooks that I’ve downloaded from non-Amazon sources. Project Gutenberg, Fictionwise, and freebies from authors are three sources that come to mind. I can now add them all to my cloud-based Kindle library, which I find pretty exciting.

Via Whispersync Amazon will now back up the books for me on their servers, and also sync any notes or highlights across reading platforms (or will soon anyway, it doesn’t work quite yet on Kindle apps). Each user has 5gb of space for their personal ebook library, which is enough storage for a library of staggering size.

There’s privacy implications to Amazon storing your personal documents, but the feature can be disabled.

Amazon is declaring that they don’t care where your ebook comes from, they just want you to read it on their platform (as long as it doesn’t have DRM mucking things up anyway). I’m not sure what their motivation is to open the doors like that, but as a consumer I’m not going to complain.

As a bonus, if libraries can get DRM-free ebooks from our vendors then those copies will suddenly be very useful on Kindles.

The text of Amazon’s announcement email is below:
———-

Dear Kindle Customer,

As a past user of the Kindle Personal Documents Service, we are pleased to let you know about some improvements:
• Your documents are now automatically archived in your Kindle library (you can control this from the Manage Your Kindle page at www.amazon.com/manageyourkindle).
• Archived documents can be re-downloaded from your archive to the all-new Kindle and Kindle Touch devices, as well as Kindle Keyboard (Kindle 3rd Generation–requires the latest software update v3.3 from www.amazon.com/kindlesoftwareupdates) – you will be able to find and download your documents from any of these devices that are registered to your account.
• Now (just as with Kindle books) Whispersync automatically synchronizes your last page read, bookmarks and annotations for your documents (with the exception of PDFs) across devices.

We expect to extend these features to Kindle Fire and Kindle apps (such as Kindle Cloud Reader, Kindle for Android, Kindle for iPhone, Kindle for PC, and Kindle for Mac) in the coming months.

You can control these new features from the Manage Your Kindle page at www.amazon.com/manageyourkindle where you can see a list of your archived documents, re-deliver documents to your Kindle, delete any document from archive, or even turn off archiving for your account.

Learn more about the Kindle Personal Documents Service from our help pages at www.amazon.com/kindlepersonaldocuments.

Thank you for choosing Kindle,

Amazon.com Kindle Support

While perhaps not as disturbing as the time Amazon infamously pulled copies of 1984 from users’ Kindles, I would still have been annoyed if my copy of Reamde suddenly changed.

The issue here is a lack of transparency. Amazon informed customers that the book had been replaced, but only cited the changes as: “the version you received had Missing Content that have (sic) been corrected.”

As it turns out, most of the fixes were relatively minor. But users were not provided with that information up-front. They had to blindly make a choice to either lose all their accumulated bookmarks and annotations when switching to the new version, or keep a potentially fatally flawed copy.

Amazon seems to have an odd aversion to changelogs in general. They don’t provide them for updates in their app store either. If I’m going to trust Amazon to provide me with access to content, they need to trust me in return with the information I need to make informed decisions.

There’s been a lot of excitement on librarian blogs and twitter accounts today about Bloapp. The service converts your blog into an app… sort of. Now excuse me while I put on my cranky old man hat:

I understand that apps are cool, and mobile websites don’t grab the public eye as much. But there’s one question I always try to ask myself when looking at a new technology service or product: What purpose does it serve? In the case of Bloapp, I’m not sure there’s a payoff beyond getting to say “I have an app!”. And even that statement turns out to be not entirely true.

What does a blog as app accomplish that a blog as mobile-formatted website doesn’t? Apps only make sense when they provide something above and beyond what a webapp can do. Do you need to use a device’s camera or accelerometer? Do you need offline access? Then an app is your thing. A blog doesn’t benefit from any of those doodads.

If Bloapp gave you an actual installable app distributed via Apple’s app store, that real estate grab alone might be worthwhile. But it doesn’t. Instead, users must first install the Bloapp app. They then scan your blog’s QR barcode, which adds your blog to their list of blogs that they follow inside the Bloapp app. That sounds an awful lot like the process of subscribing to a blog in an RSS reader to me, or even just saving a bookmark to an app.

I’m all for playing with new products and services to see what works. I just don’t think Bloapp is one that makes sense. Apps are shiny! But libraries shouldn’t jump into them without a real use case in mind. We don’t want to turn our users off of the concept too early.

Amazon’s Cloudplayer lets me do a number of very handy things, including:
-Access my music from mobile devices, without needing to sync ahead of time
-Back up my music off-site
-Re-download my Amazon MP3 purchases, which are automatically stored online for free(!)

I think the second and third features are most important here – I could theoretically pirate all my music, but what happens when I accidentally delete a song or my hard drive dies? (Or what if I simply get a new computer and want to easily transfer my stuff to it?) With a few clicks, I can re-download all my legally purchased music.

I have reservations about a lot of Amazon’s moves recently (see Kindle and their Android app store), but Amazon MP3 with Cloudplayer provides an amazing service. I’ll gladly pay their reasonable prices rather than waste time tracking down music through sometimes dodgy methods. I’m even considering cancelling my Rdio subscription. I love Rdio, but I could take that $10 per month and put it toward building my own streaming music catalog in Cloudplayer instead; a streaming music catalog that doesn’t shut off if I stop paying every month. I can’t see myself ever leaving for another music store or ecosystem, piracy-based or not. But even if I do, I can still get all my old music to take with me.

This year I’ve got a new wrinkle in that mix: geotagging. GPS data can be embedded in a photo, enabling all kinds of cool mapping stuff. Mostly I just like looking at where I’ve been this year in Picasa:

When I take the daily photo on my phone, all’s well with the geotags. The phone uses it’s GPS function and embeds the coordinates in the photo. But my phone’s camera isn’t amazing, and I try to use my Canon camera instead when possible. The Canon has no embedded GPS, so has no way to know where each shot is taken. Sure, I could manually place them on a map in Picasa or Flickr, but that’s tedious and inexact and requires a more detail-oriented memory than I usually possess.

I could also upgrade to a new point & shoot camera with GPS built in, but I’m not willing to face that expense right now. I wanted something that would tie my phone’s GPS into the camera. I didn’t expect to find much, but somewhat surprisingly there’s actually multiple options to do this:

First I found the aptly named Geotag Photos software. There’s two pieces: a phone app (for both Android and iPhone) and a desktop application. Turn on the phone app while you’re out taking pictures. It logs your position at regular (configurable) intervals. When you’re back at your computer, the desktop application compares photos’ timestamps with the gps log from the app. When there’s a reasonable match, it adds the tag to your photo. In my experience this works very well, but requires that I remember to turn the app on and get it logging before I snap a shot. That’s not a big deal for a day of frequent shooting, but for spur of the moment stuff it becomes an issue. I should note that the mobile app can be significant battery hog too.

Second is LatiPics. I’m a little astonished that Latipics has such anemic coverage on the web, because it’s pretty amazing. Latipics removes the separate mobile app from the equation, using only a desktop app. Instead, it pulls locations from your Google Latitude history. I already have Latitude turned on and logging, so it requires no extra effort on my part. Otherwise, the desktop application works a lot like Geotag Photos – it compares photo timestamps to my Latitude log, and adds geotags to the photos where there’s a match. This is pretty much my ideal solution (see the aforementioned lack of extra effort), but Latitude updates my location at somewhat random intervals and as a result doesn’t always provide a precise location for a photo. And of course, LatiPics requires you have Latitude history logging turned on and use a phone that can regularly update the service.

A third option is using an EyeFi SD card. I haven’t tried this personally, but don’t think it would suit my needs. EyeFi geotagging relies on examining your proximity to wifi access points, and so is less precise than a real GPS unit. And if you’re not in range of any wifi networks, it can’t do any tagging at all.

Geotag Photos and Latipics have different strengths and weaknesses. I find that I use both as a result: Geotag Photos for higher precision when I’ve planned taking pictures well in advance, and Latipics as a slightly less precise ‘better than nothing’ backup plan for spur of the moment opportunities. I should also note that Latipics is free, while Geotag Photos’ mobile app costs about 3 Euros.

(As a perhaps obvious final note: there’s clear privacy issues with sharing geotagged photos online. Mythbuster Adam Savage once accidentally revealed where he lived via a geotagged photo. Just be careful and use common sense.)

See, Project has no real web presence. They maintain a blog, but that blog’s content is entirely separate from the app’s articles. The only way to read those articles is via the iPad app ($2.99/issue). This restriction cuts to the heart of my ongoing concern with app culture. As I’ve said before, Apps lock up data and go against one of the central ideas and advantages of the open web – the ability to link between pages.

Project could have the most fascinating articles in the world, and nobody would know. The Project app has no copy/paste option, no real export ability at all. The only included export feature (and I use that word loosely) is emailing a screenshot of one page of an article to someone. I’d be embarrassed to share info with anybody that way.

Without the ability to link articles, Project loses out on the magic Google juice. The only way to find text in the article is by random browsing through the pages. Nobody will ever just stumble across a Project article unless they were specifically looking for it in the first place.

I understand that Project wants to experiment with magazines in the emerging tablet world. And it admittedly has some nice features integrating video and slideshows into the pages (Jeff Bridges wanders around the cover and a couple of interior pages while you read (see screenshot), and the effect is not unlike a photograph from Harry Potter). But locking all the content inside an app is a huge misstep.

Why not go after the tablet market with an HTML5 webpage instead? I’m willing to bet that 90% or more of Project’s multimedia functionality could be replicated on the open web. The result would be cross-platform (other future tablets could read it too), and the content would be linkable and Googleable. Lock it behind a subscription wall if that’s the desired business model, whatever. But on the open web users could at least stumble on an abstract or summary. Just put it on the web somehow. I’m not saying Project’s content is particularly amazing, but with the existing model how would anybody even find out? It’s impossible to post a link to an article on my blog, twitter account, or anywhere else.

Or please, at least allow readers to copy and paste text snippets. If I ever wanted to quote a Project article, I’d have to transcribe the text word by word. In the year 2010, that’s insane.

Apps have their place, but locked-down magazines aren’t it. This kind of thing hurts the internet.

My slides are embedded here, and the original powerpoint file is available at http://bit.ly/LILRCmobile

(note that the animations don’t work on Slideshare)