Tech Archives - Page 10 of 28

ALA 2008: What is the future of face-to-face reference?

This was another panel presentation, each member spoke for a bit about the topic. I neglected to write down the presenters’ names, unfortunately, but did get their home institutions.

UC Merced’s setup was particularly interesting to me – as a new university, they were able to build their library’s policies and functions from the ground up. They do not have librarians regularly on the reference desk, instead relying on student workers to refer patrons to specialists as needed and emphasizing contact via digital means whenever possible. We’re moving a bit toward this model at UNC, and I liked seeing what a reference department could look like after a full transition to that model.

Appalachian State University has been experimenting with providing service via ActiveWorlds. I’m not sure that virtual worlds are the place to go just yet – I don’t think there’s enough concentrated population of our users there for it to be worth the effort of widespread implementation. But, that said, I’m glad that somebody is experimenting with it. They emphasized that we can’t create and abandon a service point – we must be fully committed to new projects.

Ohio University has experimented with reference service via video chat. Kiosks were placed in the stacks and connected to librarians via skype. They went unused. The kiosk was then moved near the main entrance, where it has generated about 1-2 questions per day. Being close to in-person access points limits its usefulness. They may try to come up with a better location later. The presenter pointed out that video chat is a new technology, just hitting the mainstream, and users may not be ready to use it in a non-personal fashion. This turned out to be a proof of concept project, and not a full success. It’s a very good example of how to develop and revise a new service method, and I’m very glad that ASU was so willing to share about something less than fully successful.

ALA 2008: SF & Fantasy: Info rights of the individual panel

This panel drew me in just on the basis of the author particpants’ pure geek factor:

Cory Doctorow (of BoingBoing.net and many novels)
Eric Flint (of the 1632 series)
Vernor Vinge (of the seminal True Names and many Hugo awards)
Brandon Sanderson (of the yet-to-be-finished conclusion to Wheel of Time)

Each author spoke on where they think info rights will be going in the near future. Some highlights:

Vinge:

Once stated that pre-2000 years may later be viewed as a dark age due to a lack of digitization and a ‘disinclination toward books’
Now he thinks even that was too optimistic – will today’s data be caught and retrievable in the future?
Emphasized the importance of open standards.

Sanderson:

It’s much harder than in the past to be a layman scientist – much specialization required
Instead, we can explore new ideas and rules via science fiction and fantasy
What ideals are dealt with in a fantasy world can be a time capsule of the writer and society’s attitudes.
We should teach students to love information first, above all else, and then they’ll seek it out on their own.

Flint:

Like Vinge, sees a dark age brewing
Unlike Vinge, Flint blames it more on our current copyright system
70 years + life is far too long, he favors a 40 years or life (whichever is longer) term instead.
People want both e-books and print books, and use them for different things. Publishers should provide both in a package.
The electronic era provides a dangerous excuse for wiping out fair use, we need to be vigilant to preserve it

Doctorow:

The internet is best at facilitating collective action
We build culture online around arbitrary things
Again the possibility of a dark age if information isn’t shared
The internet is a “perfect enlightenment machine”
Copyright laws’ importance cannot be overemphasized – “the future of civilization is at stake”

There was a Q&A session afterward, which I felt was a bit of a wasted opportunity. I think a lot of people were there only to see Doctorow and overlooked the input of the other panelists. But each author was very generous with their time and stuck around to do signings afterward! Meeting each of them was a thrill for me.

Hulu & Netflix: Watching TV Online

In February of 2005, I pointed out that Battlestar Galactica’s premiere episode was available for free online viewing. (Side note: Have I really been blogging that long?) At the time, streaming full content like that was almost completely unheard of. Now that things have advanced a bit, I thought it might be interesting to take a look at two of the better options for online TV viewing: Hulu and Netflix.

Hulu is a joint venture run by NBC, Fox, and a few other content owners. They’re a blend of current tv shows, ‘classic’ tv shows which no longer air, and a few movies thrown in for good measure. Generally speaking, new episodes show up the day after they air.

What makes Hulu great is the interface. The ‘lights down’ option (dimming the site’s color scheme to make viewing shows easier on the eyes) is a nice little touch, as is the ability to embed just a short custom clip of a show on an external site. And I find that kind of thing abounds throughout the site – I’m constantly being pleasantly surprised by an option I wouldn’t have thought to look for. They even provide RSS feeds to track when new episodes become available. Image quality is nowhere near HD, but it is very watchable on a computer monitor. I really like their blend of popular hits and more obscure stuff like Total Recall 2070, a show from 1999 which isn’t even currently available on DVD. Short ads are shown during commercial breaks, at a far reduced rate from what you’d see on broadcast TV. It’s a very bearable, non-annoying setup. All shows are free.

But all is not perfect. Hulu has a nasty habit of removing episodes from the site after they’ve been there a while. On one hand, I can see this making sense – the studios don’t want to cut into their own DVD sales. But I wish the cuts were made with consistency. 30 Rock’s entire season is available, but The Simpsons is currently limited to the most recent four shows and one from earlier in the season. This kind of patchwork coverage leaves viewers in the dark and confused, with no defined policy as to what will disappear when.

Additionally, I wish I could use Hulu on the Wii or PS3’s web browser. This is Adobe’s fault, not Hulu’s, as for some reason Adobe won’t release an updated version of the Flash tools that Sony or Nintendo would need to make this happen. But if Hulu could come to that many living room TVs so easily, I feel it’d be a killer app.

Many of these shows are also available on NBC and Fox’s separate network websites. But I dislike their interfaces so much that I will never use them when Hulu is available.

Netflix is on the other side of the playing field, in that its online streaming options aren’t free. For all their rental by mail plans with unlimited deliveries, customers also receive unlimited ‘Watch Now’ privileges. While the Watch Now library focuses largely on movies, there are a substantial number of TV shows covered there as well. Unlike Hulu, Netflix’s library focuses largely on older shows. Some of the shows which have interested me so far include Sliders, Quantum Leap, The A-Team, Knight Rider, and Seaquest. Some newer options are also available, such as The Office, but only what has been released on DVD. Netflix does not get new episodes right after they air, which is a definite disadvantage. But there is still no shortage of content. Video quality is near DVD levels, and HD video is in the works.

But the best thing about Watch Now, for me, is that it works easily on my TV. Thanks to a Windows Media Center plugin called vmcNetFlix, I can stream any of the Watch Now options via my Xbox 360’s media center extension functions. It’s a bit technical to get set up, but works like a charm. Alternatively, there’s a new $100 Netflix-sanctioned box which will stream TV & movies directly to your TV. And the service has no ads of any kind!

So the major disadvantage is the aforementioned lack of current shows. The movie selection has similar issues in that very few new releases are available via Watch Now.

There’s no question that we’ve come a long way since streaming of Battlestar Galactica in the dreaded RealPlayer format. But for every step forward, it seems there are also major ones back. Hulu no longer posts current episodes of BSG, though they did until recently. New ones are now delayed by 8 days, which does nothing but annoy consumers. Miss an episode? You can’t watch it until the next one has already aired on TV. A delay of a day or two is reasonable, but 8 days is far too extreme. As for Netflix, their player only works in Internet Explorer on Windows machines. They’ve pledged to add mac support by the end of the year, but there haven’t been any updates on that recently.

Hulu and Netflix are not really competitors in this space. Their areas of focus barely overlap at all, and in fact they complement each other quite nicely. The moment Hulu adds both HD shows and an easy way to get their content off my monitor and onto my TV, I will be cancelling my cable (which I currently have down to the bare bones, less than 30 channels package anyway). And for older catch-up viewing, Netflix is already more than sufficient.

Building Iron Man in the Basement

This post comes from watching Iron Man this weekend. Wait, wait, bear with me! In Iron Man, eccentric billionaire Tony Stark builds himself a suit of powered armor to battle the forces of evil. The key words in that phrase are “builds himself”. Take away the film’s pretend advanced technology, and what we have is a story of a lone man tinkering around and building something revolutionary and amazing in his basement. Stark also happens to be a bona fide super-genius, which got me to thinking: is being a super-genius now a requirement for success in the DIY world?

To clarify: I’m talking about inventing, about building or coding something new; I don’t mean fixing things around the house or building yourself a deck.

Once upon a time in science, major discoveries could be made and work done by making simple observations about the world with basic equipment. Today, that doesn’t feel true anymore. The low hanging fruit of science has been taken. Discoveries today require much more advanced technology and know-how, neither of which are commonly found among the general populace.

Similarly, in the early days of the web it was possible to build something revolutionary with a very basic knowledge of HTML and scripting. Building any search engine is massively impressive when none existed before. Those first steps were easy pickings, and quickly snatched up. Through the wonder of widgets and other embeddable content, today we’re abstracted several layers from the base code which makes the magic of the web possible. And developing those widgets from the ground up is something requiring a fairly advanced knowledge of techniques and tools. We do still have one advantage over the science example – these tools are available to everybody almost free of charge. Anybody can learn AJAX techniques, the only limiting factor is necessary time. Still, the playing field is not entirely level.

I recently had a conversation with a co-worker about A Connecticut Yankee in King Arthur’s Court. Could that book’s opening take place today? Would a modern man be able to recreate basic elements of our society in the middle ages like gunpowder or the telephone? Or a computer? We’re all much more connected, more dependent on specialized compartmentalized knowledge of others to get something done.

I think it is crucial that we keep a fundamental focus on the basics of web coding and scripting. Doubly so in the library world, where so many workers come from other careers and non-technological educations. It is one thing to be cut and paste an IM widget into your page. It is quite another to have the ability to fix it when inserting that widget blows up other pieces of code on the page. I have yet to come across a WYSIWIG HTML editor like Frontpage or Dreamweaver that doesn’t require at least a small amount of tinkering in raw code to get a site 100% correct. Understanding how each piece works is very important in making divergent systems play nice together. Without such an understanding, I never would have been able to get a Meebo widget working in Facebook.

I also worry about an over reliance on widgets. It is certainly possible to build a useful website almost entirely out of widgets. But what happens if a widget provider goes out of business? Or changes how their widget works? In addition, a widget is never custom built for your task. Sometimes it takes considerable effort to force one into doing what you want. And even then, results are not always ideal. For example, I really wanted to use a Goodreads widget on my site to display the books I’m reading. But ultimately it didn’t offer me enough customization. I just couldn’t make it work in my site’s design.

I’m not saying that widgets are inherently bad, or should be avoided entirely. Use them when it would be time or resource prohibitive to replicate the same functionality with local code. And they’re wonderful things for building a proof of concept model, of testing something out before going with a full blown local programming effort. Basically, just widget wisely.

(Yes, I used widget as a verb! I like verbing words.)

Widgets and other abstracted tools have lowered the barrier to entry for many elements of website development, and that’s an amazing thing. But don’t be afraid to metaphorically build in your basement

The Unsearchables

I’ve been having a lot of fun playing Colorwar on Twitter lately. The most recent event is a scavenger hunt run in Google Street View. GSV is made up of pictures taken from a car driving around various cities, and you can pretend you’re driving around as well. It comes in handy for getting a view of what a storefront looks like before going there, and similar simple tasks. But it also inadvertently captured people on the street and random events around town. Finding some of these events has been a real challenge for the scavenger hunt. For example, we needed to find a crossing guard. The presence of one relies on sheer chance that school was getting out just as a GSV truck drove by. Pretty slim odds, really. But there is absolutely no way to search for something like this other than simply checking every school in existence.

Some third party sites have stepped in and tried to fill that gap a little. Google Street View Gallery allows users to post links to specific images, which they can then tag. The tags and descriptions are then searchable. This system is handy, but still relies on a user randomly stumbling across something, thinking it is interesting, and then taking the effort to post it to the gallery with an adequate description. A very long chain of events, and something most people won’t deal with.

Google Street View represents a massive database of public images. All privacy issues aside, I would love for Google to test out some kind of image-recognition search in it. That would reveal a huge wealth of usable data. Or, with Google Maps’ APIs, maybe it’s possible for someone else to work on this. I don’t know.

But what I do know for sure is that we’ll only see more massive chunks of image data as time goes by. There will simply be too much for human eyes and minds to process – organizing it all will be a big challenge, and not something I’ve heard a lot about currently. I expect development in this area to explode in the near future.

Month ‘o Video

I sort of miss my picture a day projects, even if I did run out of steam near the end. With the news that Flickr now supports video, I’ve decided to post a video clip of something every day for a month. Could be just a couple of seconds, or maybe the full 90 second limit. Who knows? This will include a week at the beach, so there should at least be some nice scenery involved. Here it is: Month ‘o Video 1

Now I just wish I had a real video camera… all of these will be taken with my trusty Canon A520.

Today’s entry:

Ever wondered what The Final Countdown would sound like as a soundtrack for an NES game? Yeah, I didn’t either. But my keyboard has the right soundset, so I couldn’t resist.

Link Dump

-I’ve been playing with Twitter recently: http://twitter.com/HiddenPeanuts

In addition to just being plain old fun, twitter has been more useful than I expected; I’ve managed to get help with some issues at work very quickly. But even so, I’m fast approaching my limit on how many people I can mentally follow there. There’s a fine line between keeping Twitter a productive tool and letting it become a time waster.

-I’ve got an account listing all my books at GoodReads: http://www.goodreads.com/review/list/901545?view=main

I think I like Librarything better overall, but: Goodreads has the advantage of being better designed to accomodate books you’re reading but don’t own.

-Netvibes, my homepage/RSS reader for the last couple of years, has had too many stability issues lately. Today I took the plunge and dove into Google Reader. I’m pretty happy so far.

-Lastly, on a fun note: the ARG/viral marketing/game promoting this summer’s Batman movie is a lot of fun. Currently, Harvey Dent (he who eventually becomes Two Face) has a site up for his election campaign: http://www.ibelieveinharveydent.com/

And, a random question: Does anybody have experience building iGoogle gadgets? I’m interested in stories dealing with library applications in particular. I’m going to be putting a lot of time into them at work, and would love to have someone to bounce ideas off.

The Tyranny of Alternatives

I’ve come to the realization recently that there is such a thing as too much choice. It is easily possible for too many options to be available. Consumer electronics, web services & protocols, even simple reading material can all fall victim to a sort of tyranny of alternatives. Modern technology has opened a lot of doors, and I find that if I don’t shut a few then I never get anything done.

One example is Sony’s Playstation 3. Back in the earlier days of video gaming, choice really didn’t play a big role. You picked from a small circle of competitors (Nintendo, Sony, Atari, etc), bought their console, set it up, and played their games. Today it is not nearly so simple. The PS3 has had five different hardware configurations so far, each with distinct plusses and minuses. Hard drive sizes differ. The number of USB and card reader ports differ. Wi-fi access differs. Even backwards compatibility with Playstation 2 games radically differs: Some variations can play no PS2 games at all, others can play most PS2 games, and others yet can play almost all of them. To complicate matters even further, not all five configurations are still manufactured. Try explaining all this to the average consumer, someone who just wants a game machine to set up in their living room. But, at least all of these variations are functional. Microsoft has split the Xbox 360 into two very different camps – those that come with a hard drive, and those without. Sure, buying the version with no hard drive will save you about $70. But with no hard drive, you can’t save game progress. You can’t download anything from Xbox Live. Purchasing a memory card to offset this disadvantage, which is the cheapest storage option available, eats up $42 of what you saved. And the comparatively meager storage on it will run out very quickly. It’s a false choice really – the cheaper xbox is near worthless.

The issue of these choices also applies to flooded marketplaces. The rush to create web applications and protocols in the last few years has created a fractured marketplace. Users can only give attention to so many products and services; even the most worthy of new entries has a very real chance of going unnoticed in the mess. Wikipedia lists 17 separate IM protocols. A little over two years ago I tried using a new IM service, Meetro. Their main feature is the ability to see who is logged in physically near you. But nobody near me used it at all, so I quickly gave up and moved on. I wondered then, and I still wonder now: how can a new service break through the established choices and reach the critical mass of users necessary for success? As social applications grow, this question only becomes more and more relevant. The best social service in the world is useless without souls to populate it. The only solution I know of right now is effective marketing with a heavy dose of open standards, but of course that’s a very vague answer.

Meanwhile, I’ve hit complete overload on blogs and websites that I want to read. RSS feeds make pulling giant piles of content into one place possible. Unfortunately, the format does not also provide me with giant piles of time in order to read it all. Or even if I do spend what time I do have reading everything I want to, I’ve still lost serendipity. I don’t stumble across many things that I don’t even know I want to read. For me, magazines fill this gap. I really look forward to getting Wired in the mail every month. Having someone else choose what articles I’ll see for me feels oddly refreshing. Sure, I could replicate most of this experience with the magazine’s website. But I still can’t flip through the pages, quickly seeing what catches my eye.

These choices are harder to make than ever before, and I expect it to only get more complicated as we move forward. Recommendations from trusted peers becomes more and more relevant, even necessary. With so much raw information out there to process, we have to distribute it among social circles and be able to rely on what conclusion gets spit back out. That, or sacrifice needless and countless hours.

So, here’s my recommendations:

Buy the 60gb PS3, if you can track one down. It’s not made anymore, but has the best mix of features. You can replace the hard drive with a larger one off the shelf if that becomes an issue later.
Buy the Xbox 360 Elite. It’s the most expensive model, but has a much larger hard drive. Microsoft only allows proprietary hard drives, and upgrading to a larger one later is absurdly expensive.
Subscribe to a few print magazines. I current get Wired, Newsweek, and Smart Money.

Libraryh3lp – Javascript based IM reference service

My supervisor, Pam Sessoms, has spent years building up the IM reference service throughout campus at UNC. Up until recently, we’ve been using a combination of a custom Pidgin client and Meebo widgets to make the system run. But recently we swapped out the Meebo widget for a custom javascript-based chat widget that Pam and her husband have coded up on their own.

It’s still pretty early in development, but I think their ‘libraryh3lp’ system is an amazing step forward. For one thing, javascript has a much higher compatibility rate than Meebo, which relies on flash. I even got it to work on my iPod touch’s browser! It is also much better from an accessibility point of view, and plays nicer with screen readers for the visually impaired. Also also, the service runs on a custom Jabber server which gives the library much more internal control than relying on a third party network.

Eventually routing and queueing functions will be added, steering the product much more toward library-based usefulness than any of the IM clients currently out there. I’m really excited to see where this goes!
Here’s the project wiki: http://libraryh3lp.com/wiki/Main_Page

And the Google Code page: http://code.google.com/p/libraryh3lp/

And lastly, you can sign up for an account and get your widget up and running with these instructions:
http://code.google.com/p/libraryh3lp/wiki/WebChat

Ambient Information

2007 was the year I finally embraced mobile web browsing. I added a text message package to my phone, which let me get a ton of use from services like Google’s txt integration. I experimented with the DS’ Browser, which gave me a taste of real web access on the go. I added a basic data package to my phone, which freed me from the shackles of wi-fi hot spots. Most recently I added an iPod Touch to my collection, the browsing capabilities of which blow everything else out of the water.

(Funny side story – I didn’t even know my previous phone was capable of handling text messages until I’d had it for about three years, and only discovered this when a friend sent me a message. I was so confused at first.)

Stephen Abram recently posted a link to a story titled “Ten Things That Will Change Your Future”. What intrigues me most from the list is an upcoming product called “The Chumby”. It’s an internet-connected device slightly larger than a coffee mug that sits somewhere in your home and runs through a selection of widgets. It’s a weather station, a flickr photo album viewer, an MP3 player, an eBay auction watcher, an e-mail checker, whatever you want it to be.

Mobile computing can provide me with on-demand information, but other than blackberry-style push e-mail that only works when I actively initiate the demand. By contrast I can set up a device like the Chumby to anticipate my needs. I could keep it in my living room, glancing to check on a soon-closing auction whenever I walk by, or have it alert me to breaking traffic tie-ups. Of course, just about any home PC could be customized to do this now. But a PC and monitor tasked as a Chumby-style appliance almost never looks very good, almost always takes up too much space, and is certainly overkill for the job.

Now, we’re approaching a point where form and function will meet. I’m not saying the Chumby is the be-all/end-all device, but I’m really excited to see what comes next.