Building a New library.unc.edu

screenshot of a spreadsheet, with a content audit in process. Columns include Page title, URL, Coder, and Code(s)
Project Management, Information Architecture, Card Sorts, IA Confirmation Testing

UNC Libraries’ Catalog

Screenshot of the UNC Libraries' catalog, showing search results
Project Management, Surveys, First-Click Testing, Observational Tests, Interviews, and Log Analysis

UNC Libraries’ Intranet

screenshot of results from a task in a study. 94% of users were able to find procedures for a common task in their department.
Information Architecture, Surveys, Interviews, Tree Testing

User Needs Assessments

Screenshot of a qualtrics card sort in progress
Surveys, Interviews, Card Sorts

Visualizing User Needs by User Types

Heatmap of user clicks on the UNC Libraries' Homepage, with over 70% clustered on the screen's main search box.
First-Click Testing, Visualization

Study Habits Diary Study

screenshot of a Qualtrics survey in progress
Surveys, Interviews

Citation Builder

Screenshot of UNC Libraries' Citation Builder
Surveys, Interviews, Observational Testing

UNC Libraries’ Mobile Catalog

Screenshot of an item in the mobile catalog
Surveys, Software Development

Blog Posts

My department and I write about smaller bits of work at libux.web.unc.edu.
Notable posts there: